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 Latest News (XML Press)

Privacy Update

We have updated our privacy page to reflect the new California privacy law. The page summarizes the cookies we set and our policies regarding personally identifiable information.

There are no real changes in our policy, because we collect very little personally identifiable information (just for people who purchase products on and because we will never sell your personal information, nor will we reveal it to anyone unless required by law.

 Latest News (XML Press)

Localizing Employee Communications by Ray Walsh

Cover of Localizing Employee Communications

The latest book in The Content Wrangler Content Strategy Book Series, Localizing Employee Communications: A Handbook will be generally available on December 20, 2019. See the book page for information on pre-ordering the book.

Localizing Employee Communications: A Handbook is a practical guide to ending conventional communication practices that stand in the way of effectively reaching employees around the world.

Adapting for language and culture is critical to reaching customers, and the same is true for busy employees. This book shows you how to navigate some of the biggest challenges in cross-border employee communications by partnering with local business units.

The author of Localizing Employee Communications: A Handbook, Ray Walsh, is an American content consultant based in Prague. A one-time journalist, English language teacher, and later employee communications manager, he has broad experience in content creation for various industries in settings that include global multinationals based in the US and Europe.

Ray has worked in Belgium, Germany, and the Czech Republic for a total of more than 15 years.

 Latest News (XML Press)

Privacy Notice Update

We just updated our Privacy Notice. Here are the changes:

  • Added a notice about our use of Amazon Affiliate links.
  • Added a notice about the General Data Protection Regulation (GDPR) and our mailing lists.
  • Removed the notice about Google Analytics, which we no longer use.
 Latest News (Cybersecurity,The Content Wrangler Content Strategy Book Series)

New from Dovell Bonnett

Cover of CISO CompassDovell Bonnett, who contributed the term Multi-Factor Authentication to The Language of Cybersecurity is making the PDF edition of his book, Making Passwords Secure: Fixing the weakest link in cybersecurity, available for a short time for free. To take advantage of this offer, which expires on July 12th, 2019, go to: Making Passwords Secure: Fixing the weakest link in cybersecurity.

The book is available in Kindle and print formats from Here is a description:

Passwords are not the problem.

The management of passwords is the real security nightmare.

User authentication is the most ignored risk to enterprise cybersecurity. When end users are allowed to generate, know, remember, type and manage their own passwords, IT has inadvertently surrendered the job title Network Security Manager to employees – the weakest link in the cybersecurity chain.

Dovell Bonnett reveals the truth about the elephant in the room that no one wants to mention: Expensive backend security is worthless when the virtual front door has a lousy lock!

Dovell proves that making passwords secure is not only possible, passwords can actually become an effective, cost efficient and user friendly feature of robust cybersecurity. After examining how encryption keys are secured, this book introduces a new strategy called Password Authentication Infrastructure (PAI) that rivals digital certificates.

Passwords are not going away. What needs to be fixed is how passwords are managed.

 Latest News (Tech Comm,The Content Wrangler Content Strategy Book Series,XML Press)

TC World Shanghai

XML Press author Ray Gallon will be speaking at TC World China in Shanghai, May 30-31, 2019.

Ray, editor of The Language of Technical Communication, will be giving a presentation titled “The Challenge of Information 4.0” and a workshop titled “Cognitive science applied to user assistance.”

 Latest News (Tech Comm)

XML Press Authors at STC Summit

It’s good news/bad news at the STC Summit this year. The bad news is that after several years doing the bookstore, XML Press will not be at the Summit this year. We have enjoyed doing the bookstore, but for a variety of reasons, it’s impossible for us to do the store this year.

The good […]

 Latest News (DITA)

XML Press Authors at DITA NA

This year’s CMS/DITA North America will be held April 15-17, 2019, in Durham, North Carolina. Leigh White, author of DITA for Print, will be at the conference, as will many other leaders in the DITA world. You can get more information about the conference here.


 Latest News (Secret Life of Word,Tech Comm)

WritersUA West

XML Press author Robert Delwood, author of The Secret Life of Word, will be speaking at WritersUA Web, which is being held March 28-29, 2019, in Denver, Colorado.

Robert’s talk is titled “Creating Great Documentation From Good Documentation in Seven Steps.”

 Latest News (Content Strategy,Tech Comm,The Content Wrangler Content Strategy Book Series,XML Press)

Information Energy 2019

XML Press authors Rahel Anne Bailie and Ray Gallon will be speaking at Information Energy 2019 in Amsterdam, April 11-12.

Rahel, author of Content Strategy: Connecting the dots between business, brand, and benefits, will be speaking at the conference. Her talk is titled, “The Mechanics behind Info 4.0: Content Operations.”

Ray, editor of The Language […]

 Latest News (Cybersecurity,The Content Wrangler Content Strategy Book Series)

The Language of Cybersecurity wins Touchstone award for excellence

The Language of Cybersecurity has received a 2018 STC Touchstone award for excellence from the Northern California Chapters of the Society for Technical Communication.

The citation for this honor highlights the usefulness of the references, the crispness of the writing, and the consistency of its format.

Congratulations to editor Tonie Flores and the 60+ industry […]